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It’s really disconcerting to think about the systemic failures that contributed to this tragedy. Tonya’s call for help to 911 was truly a cry from the heart, and it’s frustrating that the policy at the time prevented dispatchers from sending assistance. It just makes me wonder how many other calls like Tonya's might have gone unanswered or mishandled before they finally made changes to the protocol. While it’s crucial that they eventually amended the policy, it came at such a terrible cost. My heart goes out to Tonya and Vicki’s family and friends. It's a stark reminder of the impact policy decisions can have on real lives. I hope this serves as a wake-up call for continued improvements in emergency responses, especially for those in abusive situations.