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Case Description

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Summary based on the NamUs case record (MP93455) and 1 other source
In the winter of 2021, a young woman named Balsam Mobalel vanished from her home in New Britain, Connecticut, leaving behind a community filled with concern and questions. At the time of her disappearance on December 15, 2021, she was 20 years old. Described as a Caucasian female with black hair and brown eyes, standing at approximately 5 feet 7 inches and weighing between 110 and 120 pounds, her sudden absence was out of character. On the day she went missing, it is understood that she left her residence of her own accord, taking her phone and wallet with her. This detail, while indicating a voluntary departure, did little to ease the minds of her family and friends, who were left to wonder about her safety and whereabouts.

The initial investigation into Balsam's disappearance yielded few leads, creating a period of painful uncertainty for her loved ones. However, a significant development emerged months later. On March 15, 2022, investigators were informed by Balsam's bank of activity on her debit card. The transaction had occurred three days earlier, on March 12, 2022, at the Big Cheese restaurant in New Britain. This financial clue led authorities to review surveillance footage from the establishment. The video showed a woman who resembled Balsam making a purchase of a soda at approximately 1:40 PM. After leaving the restaurant, the individual was seen walking north on Arch Street before moving out of the camera's view. This sighting provided a crucial, albeit brief, glimpse into her movements after she was last seen by her family.

Despite this lead, the trail once again grew cold. The time that had elapsed between her initial disappearance and the sighting at the restaurant made it challenging for law enforcement to piece together her journey. With no vehicle of her own, it is believed she would have relied on public transportation, ride-sharing services, or acquaintances to travel. The New Britain Police Department, with Detective Nathan Soucy as the lead investigator, has continued to seek information from the public. The community has rallied in support, distributing flyers and using social media to raise awareness about her case. The case of Balsam Mobalel remains an unresolved and troubling mystery, a poignant illustration of the deep void and enduring anguish that a person's unexplained absence can create for their family, friends, and the wider community.

Last Seen: Dec 15, 2021

Links to Additional Sources (1)

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Possible Unidentified Matches (1)

Unidentified remains cases whose details are consistent with this person, ranked by how closely they compare. Fields that are unknown in either case are left out of the score.

78%Possible
Jane Doe — Brooklyn, New York - unidentified case UP107089
Jane Doe — Brooklyn, New York
UP107089 • Found Aug 10, 2023
View case
Sex ✓Female
Age 100%Est. 17–25 vs 20 when missing
Race 100%White
Location 77%92 mi away
TimingFound 20 months after last seen
Height 100%5'7" vs 5'7"
Weight 0%202 lb vs 110–120 lb
Hair 60%Brown vs Black
Eyes 100%Brown vs Brown

These comparisons are generated automatically from public NamUs case data and are not confirmed identifications. Only DNA, dental or fingerprint comparison by investigators can confirm an identity. If you believe two cases are connected, contact the agency handling the unidentified case.

Unidentified photos are blurred because many are post-mortem. Tap a photo to reveal it.