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I'm so sorry that your family has had to go through such an agonizing and uncertain situation. I can only imagine how painful it must be not knowing where Juliet is or what happened to her. It’s incredibly frustrating to feel like answers are just out of reach and that communication with law enforcement has been minimal.
It sounds like you and your mother did everything you could — visiting her apartment, speaking with the roommate, and filing a report immediately. That kind of persistence and love means so much. It’s upsetting to hear that the people who last saw her weren’t able to provide more helpful information, and that the investigation hasn't yielded anything concrete.
Please know that there are still people who care and who are listening. If there’s anything that can be done to help raise awareness or support further efforts to bring attention to her case, I’d be glad to help. Juliet deserves to be found, and your family deserves answers. I hope with more eyes on this and continued pressure, something will eventually come to light.
Sending strength and hope to you and your entire family.